This Privacy Policy describes how 10 Spot (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our crowdfunding platform to fund everyday bills and essential expenses (the “Services”).
Definitions
- Backer: A user who pledges to support a Creator’s project.
- Creator: A user who runs a project on the 10 Spot platform.
- Personal Information: Any information that identifies you directly or indirectly, in combination with other data about you. It does not include information that is publicly available, de-identified, or aggregated.
Changes to this Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our website. Your continued use of the Services after the revised Policy is posted constitutes your acceptance of the changes.
Who We Are
10 Spot is a company located in New Mexico. We provide an online platform for people to raise funds for their everyday bills and essential expenses.
How This Policy Applies
This policy explains what information 10 Spot collects when you use our platform to chase your dreams (be it backing incredible projects or launching your own). We’ll detail how we use this information to make your experience smooth, when it might be shared, and most importantly, your control over your personal details.
How We Collect Personal Information
We collect personal information in several ways, including:
When you create an account or use the Services. From transactions you make on the platform. From your interactions with our website and mobile app. From third-party sources, such as social media platforms, with your consent. The specific personal information we collect may include:
Contact information (name, email address, phone number) Payment information (your credit card number and billing address) Demographic information (age, gender, location) Campaign information (description, goal amount, rewards) User-generated content (comments, tickets, messages)
Cookies and Other Tracking Technologies
We utilize cookies and other tracking technologies to gather information about your activity on our website and app. These technologies function like tiny breadcrumbs you leave behind as you navigate our platform, allowing us to understand your preferences and tailor your experience accordingly. Here’s a deeper dive into how cookies and tracking technologies work:
Cookies: These are small data files stored on your device by your web browser. They contain information about your browsing activity, such as the pages you visit, the links you click, and the searches you perform. This information helps us remember your preferences and personalize features like recommended projects or tailored search results.
Tracking Technologies: We may also utilize other tracking technologies like web beacons and pixel tags. These work in conjunction with cookies to collect information about your interactions with our platform. For example, they might tell us whether you opened an email we sent or interacted with a specific ad.
Benefits of Cookies and Tracking Technologies
The information gleaned from cookies and tracking technologies allows us to:
Personalize your experience: We can curate project recommendations, present search results, and tailor content based on your interests and browsing habits.
Improve platform functionality: We can use this data to analyze how users interact with the platform, identify areas for improvement, and ultimately create a more user-friendly experience.
Enhance security: By understanding user behavior, we can better identify and prevent fraudulent activity.
Cookie Preferences
We understand that you may have concerns about your privacy. Here at 10 Spot, we respect your right to control your cookie preferences. Most web browsers allow you to manage cookies through their settings. You can choose to:
Accept all cookies: This allows for the full functionality of the platform and the personalized experience we strive to deliver.
Disable cookies: While you can still use the platform, some features may be limited.
Manage cookies on a site-by-site basis: This offers a more granular level of control. We recommend keeping your browser settings up-to-date to ensure you have the latest options for managing cookies.
Understanding State-Specific Consumer Privacy Laws
At 10 Spot, we recognize the evolving legal landscape surrounding consumer privacy. Over the past several years, numerous states have enacted laws designed to safeguard the personal information of their residents. We strive to comply with all applicable state privacy laws, and this section aims to provide additional transparency, particularly for residents of California.
No Sales of Personal Information or Targeted Advertising
It’s important to clarify that 10 Spot does not engage in practices that certain state consumer privacy laws might restrict, such as the sale of personal information or the use of data for targeted advertising purposes.
California Consumer Privacy Act (CCPA)
California residents are afforded specific rights under the California Consumer Privacy Act (CCPA) regarding their personal information. This section supplements the broader privacy policy by delving deeper into our data collection practices within the past year and outlining your rights as a California resident.
California Personal Information We Collect
We collect a range of personal information to facilitate a smooth and personalized experience for our users. The specific data points we gather may vary depending on your interactions with the platform. Here’s a breakdown of some potential categories of personal information we collect, aligned with CCPA definitions:
- Identifiers and Non-Public Information: This encompasses your name, contact details, username, IP address, and government-issued identification (if provided).
- Commercial Information: We track your project creation and backing history, including any rewards received from successful projects.
- Inferences: Based on your activity, we may infer project preferences and potentially identify projects you’d be interested in creating or backing.
- Internet Activity Information: We collect data on your searches within the 10 Spot platform and app, along with other details about your online interactions.
- Geolocation: This may include an approximate location derived from your IP address.
- Audio and Visual Information: This category encompasses recorded customer service interactions and any photos or videos you submit.
- Protected Characteristics: We only collect sensitive information like race, ethnicity, gender identity, sexual orientation, or age (over 40) if you choose to provide it.
As outlined in the “How We Share Personal Information” section, we may disclose this data to service providers, Creators, and other parties involved in fulfilling your crowdfunding goals.
Processing of Sensitive Personal Information
10 Spot may, on occasion, process sensitive personal information such as driver’s license numbers, passport details, or information related to race, ethnicity, sexual orientation, and user message content. We adhere to strict protocols to ensure this data is used and disclosed solely for legitimate business purposes and never in a way that would trigger your right to restrict such use or disclosure.
Exercising Your California Privacy Rights
In addition to the general privacy rights outlined in the general “Privacy Policy” section, California residents have the right to request additional information about our processing of their personal information. This includes details on the categories and sources of personal data we collect, the purposes for processing, and how we disclose it to third parties.
To submit a California privacy rights request, please send us an email. Include your full name, 10 Spot username, zip code, preferred contact email address (and the one linked to your account if different), and a clear description of the specific privacy right(s) you wish to exercise.
California Notice of Financial Incentives
10 Spot may, from time to time, offer financial incentives to our users. If any such incentive involves the use of personal information from California residents, we will provide a separate, detailed notice outlining the terms of the incentive, participation methods, withdrawal options, and how any price or service difference is related to the value of your data involved.
California Shine the Light Law
California’s “Shine the Light” law grants residents the right to request information regarding how we share personal information for third-party direct marketing purposes. Please note that 10 Spot does not engage in such practices.
International Personal Information
10 Spot is headquartered in the United States. By using our platform outside the US, you acknowledge that your personal information will be transferred to and processed within US borders. US privacy laws, including those governing government access to personal information, may differ from those in your home country. Using our services constitutes your consent for such processing within the US.
10 Spot does not operate, promote, target, or allow campaigns from users located outside the United States.
Transparency and Choice: Our Commitment to You
By using the 10 Spot platform, you consent to our use of cookies and other tracking technologies in accordance with this policy. We are committed to transparency and will always strive to keep you informed about how we collect and utilize your data.
How we use personal information – We utilize it in a variety of ways to enhance your experience and ensure the smooth operation of our platform. Here’s a detailed breakdown of how your information empowers us to create a dream-chasing paradise:
Provide and improve our services – We use your information to provide the core functionalities of 10 Spot. This includes allowing you to browse campaigns, create your own campaign, and manage your pledges or contributions.
Process transactions – When you back a campaign or launch your own campaign, we utilize your information to process transactions securely. This ensures a smooth and efficient flow of funds, getting you closer to making your dreams a reality.
Send you communications about your campaigns or pledges – We may send you communications related to your campaigns or pledges. This could include updates on campaign progress, confirmation of successful contributions, or important reminders about deadlines or refunds.
Respond to your inquiries and requests – If you have questions or require assistance navigating the platform, we’ll use your information to respond to your inquiries and requests in a timely and efficient manner.
Send you marketing or promotional emails – By analyzing how you interact with 10 Spot, we can tailor your experience. This might involve recommending campaigns you’d likely be interested in supporting, or suggesting resources that can help refine your dream campaign. However, we will only send you marketing or promotional emails with your consent. You can always opt out of receiving these communications by emailing instructions to unsubscribe instructions to us directly.
Prevent fraud and abuse – We utilize your information to combat fraud and abuse, ensuring a secure environment for everyone using the platform. This protects you and other users from malicious activity.
Comply with legal obligations – There may be times when we need to use your information to comply with legal requirements or cooperate with law enforcement. This helps maintain a safe and lawful space for everyone to chase their dreams.
We understand that transparency and control over your information are important. By outlining these specific uses, we hope to empower you to make informed decisions about how you utilize 10 Spot. If you have any further questions, please don’t hesitate to reach out!
How We Share Personal Information
We may share your personal information with the following entities in order to fulfill our obligations and provide you with the best possible experience:
- Essential Partners: To keep 10 Spot running smoothly, we partner with trusted service providers who help us operate the platform. This may involve sharing some of your information to ensure features like account management, campaign browsing, and communication functions work seamlessly.
- Secure Transactions: When you make a pledge to support a project, we rely on secure payment processors to handle the transaction. To ensure everything goes smoothly, some of your payment information (limited details like the last four digits of your card and billing address) may be shared with these processors. However, we never share your full credit card details.
- Legal Obligations: There may be times when we need to share your information to comply with the law. This could include responding to legal requests, exercising our legal rights, or protecting others.
- Affiliated Companies: As 10 Spot grows, we might join forces with other amazing companies. If that happens, we may share your information with our current or future affiliated companies. This could be part of a business transaction like a merger, acquisition, or reorganization. We’ll always ensure any such sharing complies with this policy and applicable laws.
- Professional Advisors: To keep 10 Spot running smoothly, we rely on professional advisors like accountants, lawyers, and consultants. We may share your information with them when necessary for them to provide their services.
We’ll never sell your information to third parties, and we’ll always strive to be transparent about how your data is used.
Your Choices
You have control over your personal information on 10 Spot. Here’s how you can manage it:
- Access and Update Your Information: You can access, update, or delete your personal information through your account settings. This allows you to keep your information accurate and current.
- Opt Out of Marketing Communications: You can opt out of receiving marketing emails from us by contacting us directly. We respect your right to control the communications you receive.
Security
We take the security of your personal information seriously. Here’s how we keep you safe:
- Industry-Leading Practices: We utilize strong industry practices to safeguard your data. This includes using Transport Layer Security (TLS) encryption to scramble your information as it travels online. While no online system is foolproof, we strive for maximum protection.
- Your Account, Your Responsibility: Your account information is protected by a password you create. Choose a strong, unique password and keep it confidential. We also highly recommend enabling two-factor authentication in your account settings for an extra layer of security.
- Working Together: We value your help in keeping 10 Spot secure. If you discover a potential vulnerability in our platform, please let us know responsibly by emailing us.
By working together, we can ensure 10 Spot remains a safe and secure space to chase your dreams!
Unfortunately, the reality of the online world is that no website or internet transmission is completely secure. This means there’s always a tiny chance that information can be intercepted as it travels between your device and our servers. While we take all reasonable precautions to protect your personal information, we cannot guarantee the absolute security of any information you transmit to or from our website.
Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, or until you request deletion (as detailed in the “Your Choices” section). We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
10 Spot is committed to creating a safe and secure space for everyone to chase their dreams. Here’s how we protect young people’s privacy:
- Age Restriction: 10 Spot is strictly for those 18 and over. This means creating an account, backing campaigns, or running your own dream campaign requires you to be at least 18 years old.
- Proactive Measures: We take steps to prevent anyone under 18 from registering or participating on the platform.
- Reporting Concerns: If you believe someone under 18 has provided personal information or created a campaign, please let us know. We take these reports seriously and will investigate immediately.
- Removal of Information: If we discover personal information from someone under 18, we will remove it according to applicable laws. Campaigns created by underage users will also be taken down.
We appreciate your help in keeping 10 Spot a safe space for everyone to dream big!
Changes to this Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new Policy on our website. Your continued use of the Services after the revised Policy is posted constitutes your acceptance of the changes.
Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us:
- By email at contact@10spot.me
We appreciate you taking the time to understand how we handle your personal information. We’re committed to protecting your privacy and empowering you to reach some financial footing confidently.